Organisational and Personal Development

Organisational Learning

ICS uses a clear, succinct and structured debrief process to ensure individual and organisational learning after events and invocations.

This process is positive and transparent leading to definable outcomes. It includes an action tracking tool to monitor progress and ensure continuous improvement.


Positive and strong leadership skills have a significant impact on management of crises and incidents right from the start. ICS can deliver leadership workshops, use of developmental assessment tools, and training for commanders and managers at all levels of response.

Personal Development

Training is vital to realise the full potential of your staff in achieving an effective response and to gain a return on your investment in business continuity, crisis management and emergency planning.

Our training will ensure all staff are equipped with the skills and competencies they need to perform confidently and at their best.

We develop training solutions specifically tailored for each client, based on training needs analysis and an understanding of your business objectives, culture and the roles and level of expertise of your staff.

The principal features of the courses ICS offer are:

Proficiency – ICS use expertise and knowledge of industry best practice, real life examples and relevant case studies to bring training alive and illustrate key learning points
Interactivity – Learning is designed to promote active participation through discussion, experiential learning and thereby stimulate interest ultimately resulting in successful outcomes
Accountability – Course design will ensure your organisation delivers specific, definable learning outcomes to staff. This can include course evaluation and personal assessment by A1 and V1 qualified aseessors
Flexibility – Courses are bespoke and so can be exact in terms of client requirements